Privacy Policy

Last updated: January 30, 2025

Introduction

Disco ("we," "our," or "us") operates mobile ordering applications for coffee shops and the disco.coffee website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

  • Phone number (for account authentication)
  • Name (optional, for order personalization)
  • Email address (for merchants)
  • Payment information (processed securely through Square)
  • Order history and preferences

Automatically Collected Information

When you use our applications, we may automatically collect:

  • Device information (type, operating system)
  • Location data (with your permission, to find nearby stores)
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Manage your rewards and loyalty points
  • Improve our services and user experience
  • Communicate important updates about our services

Information Sharing

We may share your information with:

  • Coffee shop merchants: To fulfill your orders and provide customer service
  • Payment processors: Square processes all payments securely
  • Service providers: Third parties that help us operate our services (hosting, analytics)
  • Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Payment information is processed through Square's secure payment infrastructure and is never stored on our servers.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Disable location services through your device settings

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order history may be retained for business and legal purposes. You may request deletion of your account at any time.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

privacy@disco.coffee